Payment Plans

You can pay your utility bill in several ways with West Penn Power. You can pay in person, over the phone, by mail, with a cashier’s check, using a debit card, with a credit card, or even deposit a security deposit in some cases.


Additionally, they offer three different payment options to choose from:

Equal Payment Plan: You can avoid the seasonal distribution of payments by paying bills consistently and uniformly.

Installment Plan: You can set up an online account to make monthly payments.

Assistance and Service Programs: You can use various assistance programs to lower your monthly bills. This category includes programs such as the Low-Income Home Energy Assistance Program (LIHEAP) and the Dollar Energy Fund.

You could also try making special arrangements that allow for extended due dates, payment terms, and third-party notifications. In rare cases, a military deferral program might be available to you, or you can apply for the Abuse Protection Order (ATP).


West Penn Power offers three methods for paying your bill: online, in person, and via its distribution center. There are three methods of paying your bill. Organizing automated online invoices and selecting payment terms is also advantageous.

Customer service provided by West Penn Power is the best where you can talk to a live person, and you can get assistance for free. There is no charge for the service. There may be a fee attached to your telephone contract with your own telephone company.

In addition to providing gas and electric supplies and billing assistance, West Penn Power is available during normal business hours. To reach West Penn Power customer service, dial 1-800-686-0021.